Q. Is my outdoor reservation or special table request guaranteed?
A. Cafe Vienna does it's best to accommodate special seating requests or outdoor seating. However we do not guarantee such requests or outdoor availability.
Q. I made a reservation for outside seating and now it's raining?
A. "Outdoor Reservations" are strictly "Weather Permitting" and are not guaranteed. Cafe Vienna assumes no responsibility due to weather changes and cannot Guarantee alternate seating due to "Acts of Nature".
Q. How long will the cafe hold my reservation for?
A. Cafe Vienna will hold reservations for up to 15 minutes for parties running late. As a curtesy to other diners we as that diners arrive 10-15 minutes before their reservation. Cafe Vienna will attempt to contact parties that are late however parties that do not contact the cafe, arrive early or show up within 15 minutes may risk their reservation being cancelled or no-showed.
Q. How far in advance can I make a reservation?
A. Reservations can be made up to 364 days in advance.
Q. I made a reservation online with my OpenTable account, why did I not receive OpenTable points.
A. OpenTable only provides points for reservations made using the OpenTable App or from OpenTable.com
Q. How come I made my reservation via OpenTable.com or the mobile app and did not receive any points?
A. This must be addressed by OpenTable as we do not have access or control over this situation.
Q. What reservations require a credit card?
A. At Cafe Vienna reservations for parties of 10 people or more will require a credit card at time of making the reservation.
Q. Am I charged at the time of making a reservation?
Q. When or Why would the Cafe charge me?
A. Cafe Vienna will charge a Cancellation or No-Show fee when a reservation is Cancelled without giving the Cafe 24 hours advanced notice or when a party fails to show up for their respective reservation. Parties of 6-9 people will be charged a flat fee of $15.00; Parties of 10-14 people with be charged a flat fee of $35.00 and Parties of 15+ people will be charged a flat fee of $50.00
Q. Will the Cafe issue a gift card for the Cancellation or No-Show Fee?
A. The Cafe may at its discretion issue a Gift Card for the Cancellation or No-Show fee amount to be used solely at Cafe Vienna Princeton. This excludes any special days or holidays.
Q. What is the Cancellation or No-Show fee for special days or Holidays?
A. Due to high demand on certain days the Cafe may require a credit card to hold reservations on special days or Holidays. Parties that fail to cancel with at least 24 hours notice prior to their reservation or fail to show up will be charged a flat $5.00 fee. This $5.00 fee is non-refundable and no gift card shall be issued in its place.
Q. Where is my credit card information stored?